top of page

NB Diamonds – Code of Conduct & Ethical Commitment

At NB Diamonds, we believe that integrity is the true foundation of luxury. As a UK-based jewellery manufacturer and diamond wholesaler, we are committed to ethical sourcing, responsible business practices, and complete transparency—both within our supply chain and in how we serve our customers.

This Code of Conduct applies to our employees, suppliers, partners, and clients, reflecting the values that guide all of our business activities.

1. Conflict-Free Diamonds

We guarantee that all diamonds we handle are 100% conflict-free. We fully comply with the Kimberley Process Certification Scheme (KPCS), which ensures that diamonds are sourced from legitimate and ethical origins that do not fund conflict or human rights abuses.

2. Ethical Sourcing & Supply Chain Integrity

We are committed to:

  • Working only with suppliers who uphold strong labour, human rights, and environmental standards

  • Ensuring full transparency and traceability of all diamonds and precious metals

  • Never engaging in or supporting child labour, forced labour, or exploitation in any form

3. Labour Standards & Workplace Responsibility (Internal Focus)

At NB Diamonds, we maintain a safe, respectful, and fair working environment for all team members. We ensure:

  • Compliance with UK employment laws and fair labour practices

  • Health and safety protections in all workshops and offices

  • Equal opportunity, diversity, and inclusion at all levels

4. Environmental Responsibility

We recognise our responsibility to reduce our environmental footprint. We are:

  • Reducing waste and promoting recycling in our manufacturing process

  • Using responsibly sourced or recycled materials wherever possible

  • Partnering with suppliers who also follow sustainable practices

5. Honest Craftsmanship & Product Transparency

Each piece we produce is crafted with care and precision in the UK. We ensure:

  • Full transparency on the origin and quality of materials

  • No misleading claims or deceptive practices in product descriptions

  • High standards of quality control, durability, and value

6. Anti-Bribery & Ethical Business Practices 

NB Diamonds has a zero-tolerance policy toward bribery, fraud, or corruption. All team members and partners must:

  • Never offer or accept bribes or illegal incentives

  • Accurately document financial transactions

  • Report unethical conduct confidentially and without fear of retaliation

7. Data Protection & Client Confidentiality

We are fully compliant with the UK GDPR and committed to protecting all personal, financial, and business data shared with us. We:

  • Store customer and employee data securely

  • Never share personal information without explicit permission

  • Ensure third parties we work with follow the same standards

8. Customer Commitment & Transparency

To our valued clients, we promise:

  • Clear, honest communication — no pressure, no gimmicks

  • Easy access to information about the source and quality of our products

  • Responsive, respectful customer support

  • A culture of accountability — if something isn’t right, we’ll fix it

9. Whistleblowing & Compliance Reporting

Employees, suppliers, and partners are encouraged to report any misconduct, violations, or concerns regarding this Code. We guarantee:

  • Confidential handling of reports

  • No retaliation against whistleblowers

  • Prompt investigation and resolution

10. A Shared Responsibility

Whether you're a customer, supplier, or team member, your trust matters. This Code reflects our shared commitment to doing business responsibly and with respect for people and the planet.

Questions? Contact us:

We are very serious about our responsibility to ensure that the diamonds we stock at NBDiamonds are ethically and responsibly sourced, and that they are genuinely natural and untreated diamonds.

 

Two issues have threatened the integrity of the world’s diamond stocks in the past. First, there has been the issue of ‘blood’ or ‘conflict diamonds’, which are illegally traded to fund conflict in war-torn areas, particularly in central and western Africa. The diamond trade has also encountered manufactured/man made diamonds, which are chemically the same as natural diamonds but are not the same product at all.

​

We have established checks with our suppliers to make sure that guarantees can be given to our diamond supply that all our diamonds are natural and all come from approved mines.

​

Therefore, we guarantee that the diamonds we sell are exclusively of natural origin (formed and grown under natural and geological processes) and untreated, based on personal knowledge or written guarantees provided by our suppliers.

​

We also guarantee the diamonds we sell have been purchased from legitimate sources not involved in funding conflict, in compliance with United Nations Resolutions. We guarantee they are conflict free, again based on personal knowledge or written guarantees provided by our suppliers. We will not knowingly sell conflict diamonds, and to the best of our ability, we will undertake reasonable measures to help prevent the sale of conflict diamonds. (This of course relates to goods originating after the 2003 establishment of the Kimberley Process Certification scheme.)

bottom of page